Virtual Assistant

Job Title: Virtual Assistant

Location: Miami/Fort-Lauderdale Area or East Coast (Remote)

Type: Part-Time / 5-10 hours per week

Pay: $800/month

 

Job Description:

As a Virtual Assistant at our web design agency, you will play a crucial role in ensuring the smooth operation of our business processes. You will be responsible for a variety of tasks that support our administrative, sales, and customer service functions. This role requires excellent communication skills, a high level of organization, and the ability to multitask effectively.

 

Key Responsibilities:

Administrative Support:

  • Assist with website project onboarding, ensuring all necessary information and materials are gathered.
  • Manage proposals and contracts, including preparation, tracking, and follow-up.
  • Schedule consultation calls and meetings for management, coordinating calendars and ensuring timely communication.

Sales Support:

  • Answer incoming calls from potential leads, providing information and addressing inquiries.
  • Follow up with leads via email and phone to nurture relationships and convert prospects into clients.

Customer Service:

  • Communicate with clients, sending proposals and contracts as needed.
  • Provide project updates to clients, ensuring they are informed about the progress of their projects.
  • Assist with onboarding new clients, ensuring a smooth transition into our project management system.
  • Address client questions and concerns during and after project completion, providing exceptional customer service.

 

Qualifications:

  • Proven experience as a virtual assistant or in a similar administrative role.
  • Fluent in English and Spanish
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Proficiency in using communication and project management tools (e.g., Gmail, Canva, Monday, Honeybook).
  • Ability to work independently and proactively, with a strong sense of responsibility.
  • Experience in the web design or digital marketing industry is a plus.

 

Perks & Benefits:

  • Commission Earnings: Earn a competitive commission for each successful sale.
  • Flexibility: Enjoy the flexibility of a remote work setting, allowing you to work from home or anywhere
  • Training & Development: Access to ongoing training and development opportunities to enhance your sales skills.
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